Increasingly, public managers operate in a VUCA world – characterized by volatility, uncertainty, complexity, and ambiguity.
The VUCA world offers many challenges but at the same time unlimited opportunities for innovative, effective, and citizen-centric service delivery.
This course provides you with strategies and action perspectives to turn challenges into opportunities.
We will critically discuss, examine, and practice with tools, cases, examples and best practices of strategic public management in the 21st century.
Case studies and class discussions ensure continuous linkage between recent research evidence and the tough everyday life of managers aspiring to create public value.
We will contrast and compare practices from various jurisdictions, with a particular focus on Asia and China.